All orders placed after 1pm ET will be processed the following business day. Please note delivery delays by UPS Carrier are out of our control and non refundable.



Big Dipper Troubleshooting

If you are having problems with a Big Dipper unit, below are resources to assist with troubleshooting and evaluating the issue.

Big Dipper 14000 Series (Mechanical Timer) Troubleshooting Guide


For troubleshooting the 40000 Series (Digital Control) Units, please consult the Maintenance portion of your Installation and Operations Manual which may be found on the Big Dipper Maintenance page. Below is a technical support resource for the board and digital control.

Big Dipper 40000 Series Technical Support Instructions

For information on replacement parts for the Big Dipper, visit our Parts Store.